BIZANTINE MEDIA and GEORGIA ANDREOU
A cautionary tale, today.
Earlier this week, Oxegen Media purchased, in good faith, a number of leads from Georgia Andreou at Bizantine Media.
Fairly quickly we discovered that within the lead file were not only many duplicates, but also a significant amount of corrupt data – over 2/5ths of the data was unusable.
So, I asked Bizantine Media and Georgia Andreou for a refund, because quite honestly if our clients are unhappy with data that we’ve provided, we refund – no questions ask. I believe that is simply good business.
Bizantine Media’s response, and that of Georgia Andreou, was basically “get lost”. “We don’t do refunds”. Who doesn’t do refunds? Unless of course they’re a bunch of crooks who aren’t honest and don’t care about their reputations.